Online Registration Frequently Asked Questions

  • Below is a list of frequently asked questions. These answers should help you address most of the questions that arise from Online Registration.

  • How Can I access online registration?

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    If you are a current parent/guardian, you can access the online registration system - when registration is open - through the portal. (Need a portal account? Click here for information.) If you are not a current parent/guardian, you can register a new student by following the information here.

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  • I don't have internet - How can I register?

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    The online registration can be completed on any computer that has internet access (work, library, etc). If you do not have a computer or internet access, you are invited to use a computer at one of the schools. Please phone one of the school offices to make an appointment. 

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  • Can I save my progress and come back to the registration later?

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    Absolutely! If you are a current parent/guardian, you can just log back in through the portal. If you are new to our district, or are using a kiosk (school computer), you will need your confirmation number to continue your registration.

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  • I clicked and nothing came up.

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    The online registration uses a pop-up window. Below are the steps for each of the different internet browsers.

     

    • Chrome (recommended for online registration and free to install): In the address bar, click on Pop-up Blocked, and then click the link that displays for online registration.

    • Firefox (recommended for online registration and free to install): At the top of the page, in the box that says "Firefox prevented this site from opening 1 pop-up window," click on the Preferences button, and then click on the bottom option, Show.

    • Safari (not recommended): Before you begin online registration, go to the Safari menu and choose Preferences. Click Security and then uncheck the box for Block pop-up windows. You can close the Preferences window and continue to online registration.

    • Internet Explorer (not recommended): Go to the online registration website, but before you get started, highlight the entire web address for online registration, then right-click on it and choose Copy. Next, go to the Tools menu (the gear icon in the far right corner), select Internet Options and click on the Privacy tab. Under Pop-up Blocker, click Settings, then right-click in the Address of the website to allow, and choose Paste. Click Add, then close the settings boxes and continue to online registration.

     

     

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  • How do I get rid of the red pop-up informing me I have missed something so I can enter the answer?

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    If the box is in the way of where you need to click and answer a question, click on the pop-up and it will go away and allow you to type in your response.

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  • We moved since the last registration, should I add my new address?

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    Yes. Please use your new address when updating your information. You will need to bring in proof of residency documentation to your student(s) school or upload documentation during the registration process. If you have students in multiple buildings, the documentation only needs to be provided at one building. Your application will not be approved until all information has been received and verified.

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  • I have multiple students in the district. Can I register them at the same time?

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    Yes! Our system is set up so that families are connected and you do not have to enter certain information, such as your address, multiple times.

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  • What is a student primary household?

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    This is the primary contact information for the household at which the student resides 51% or more of the time. You will have an opportunity to include an alternate mailing address or a secondary household in later steps. 

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  • What is an emergency contact?

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    In AN EMERGENCY, if the parent/guardian cannot be contacted, we will call one of the following Emergency Contacts listed. Proper identification will be required (if not know to staff members) before a student is released to emergency contacts. Contacts should be able to pick up student within 30 minutes.

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  • Why is the system asking for other people in the household?

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    Please include all people in your household. This data is used when processing applications for free and reduced lunch.

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  • How can I change the sequence of my contacts for each student?

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    (Example: Who will be called first?) You need to pick the "blank" space on the drop-down menur for all of the contacts and then you can renumber them.

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  • What if I do not finish my Online Registration Application?

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    Parent/Guardian(s) who do not submit an Online Registration for their student(s) will not be considered registered - students will not be placed on a class list or given a class schedule.

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  • How do I pay my child's fees?

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    All required fees are due by the first day of school. Parents can pay their fees by check or cash by mail or by visiting their child's school. Parents can also choose to pay their fees by credit card by visiting our webstore.

    If sending the payment in the mail, please include one of these receipts for the student(s). This will insure that the payment is applied to the correct individuals. 

    Kindergarten - 6th Grade   or   7th - 12th Grade

    The webstore does not use the same login information as the portal. Here are the directions for the webstore.

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